Reception & Administrator Assistant

At One YMCA, we believe that ending homelessness requires more than providing accommodation. Through our award-winning Dynamic Pathway to Independence model, we deliver person-centred support that helps individuals overcome challenges, build confidence, and achieve sustainable independent living. We are looking for an organised, professional, and customer-focused Receptionist & Administrator to join our Housing & Communities team in both Hatfield and Welwyn Garden City, Hertfordshire. This role plays a key role in supporting residents, colleagues, and visitors across our housing services.

About the Role: As the first point of contact for residents, visitors and external stakeholders, you'll provide a warm, professional and efficient front-of-house service while supporting the day-to-day administration of our housing services. You'll manage a variety of administrative tasks, including maintaining accurate records, handling correspondence, data entry, diary management...