Reception / Customer Service Coordinator

Reception / Customer Service Coordinator

Our client is seeking a Reception / Customer Service Coordinator to support daily office operations, customer communication, and project coordination within a fast-paced environment. This role is responsible for managing client inquiries, coordinating schedules, maintaining organized records, and supporting operational workflows. The ideal candidate will bring strong administrative experience, excellent communication skills, and the ability to remain organized and professional under pressure.

Your success will be defined by your ability to:

Manage incoming client calls, inquiries, and day-to-day office communication in a professional manner

Maintain composure and professionalism during busy periods and high call volumes

Identify client concerns, answer general inquiries, troubleshoot basic issues, and escalate matters when necessary

Coordinate scheduling, appointment confir...