Job Summary:

Operates multiline telephone system to answer incoming calls and direct callers to appropriate office. Greet guests, clients, students, and receives vendors to the client site. Responsible for logging all non-employee visitors in the building.

Duties and Responsibilities:

• Prepares lobby for welcoming guests
• Retrieves messages from voicemail and forwards to appropriate STI personnel
• Answer incoming telephone calls, determines purpose of callers and forwards calls to appropriate personnel/department.
• Takes messages when necessary.
• Answers questions about organization and provides callers with address, directions and other information as needed.
• Welcomes on-site visitors, determines nature of business, monitors visitor access, and announces visitors to team members.
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