Receptionist

As a Multi‑Task Team Member you will be happy working customer‑facing at all times. From morning shifts until evening work you will be trained to provide a multi‑functional service required within Front of House, Bar, Food & Beverage and Housekeeping where applicable.

Job responsibilities

• Be aware of all the various departments of the Hotel and to be able to communicate effectively.
• Receptionists check guests in and out, using a computerised system.
• Familiarise yourself with the Hotel’s check in/out procedures.
• Familiarise yourself with the Hotel’s Reception computer system.
• You issue keys to guests and provide guests with clear directions to their accommodation.
• You keep accurate records of which guests have arrived at, or left, the hotel. You make sure that any necessary information goes to the housekeeping, kitchen, maintenance, and management departments.
• You provide guests with information ab...