Records Officer

About the Role

We are currently partnering with a large public-sector organisation to recruit for an experienced Records / Information Services Officer for an initial six-month contract. This role sits within a high-volume Information Services environment and will suit candidates with strong management records, customer service, and TRIM experience.

Key Responsibilities

Manage Road Planning and Referral Services, including planning and development applications and subdivisions

Monitor and action a shared planning inbox

Provide front-of-house records and customer service support, including reception enquiries

Process incoming and outgoing mail, document scanning, quality control, and floor clearances

Classify, index, and maintain correspondence and files

Create and maintain files (virtual and hard copy), including bulk file and volume creation

Conduct file censuses and barcode audits

Process searc...