Refunder

We are looking fortwoRefundersforpart-timeandfixed-termpositionsto strengthen ourArlandaAirportRefund teamfromJunetoAugust2026.The working hoursin this rolewill be around 4 shifts per week, meaningabout80%.As aRefunderyou will support the team in providing bestpossible customerexperience while refunding VAT and controlling export of goods fromSwedenatArlandaAirport.

WhatYou’llDo

Refunderis not just a typical customer service role – it offers you the possibility to work in an international and dynamic environment with multiple cultures and languages when at the same time focusing on creating a great customer experience. The position alsoprovidesa greatinsighttothe Tax Refund industry.

OurRefundoffices at the airportoperatefrom Monday to Sunday from early morning to late evening.We are looking for someone who can workaccording to our opening hoursduringweekdays andweekends. 

Main duties and responsibilities

As aRefunderyou will be: