Regional IT Support Lead – Client Escalations

A global engineering firm is seeking an experienced IS Technician to provide technical support and customer service on technology and applications. You will lead operations in your region, troubleshoot and resolve hardware and software issues, and maintain effective communication with clients. The ideal candidate will have 2-5 years of experience in IT support, an undergraduate degree, and proficiency in both Spanish and English. Strong organizational skills and a positive attitude are essential for success in this role.
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