Regional Learning Manager, Amazon Customer Excellence System (Aces)

Servicios Comerciales Amazon Mexico S. de R.L. de C.V. - D44 • ciudad de méxico, ciudad de méxico, Mexico • Posted June 17, 2026

Location ciudad de méxico, ciudad de méxico
Job Type Full-time
Category Other-General
Posted June 17, 2026
**DESCRIPTION**:
The Amazon Operation team in Mexico team is seeking an experienced, hands-on, and customer-obsessed Regional Learning Manager to lead the ACES Learning initiatives across multiple delivery stations. This role will be responsible for the strategic execution of learning and development initiatives that support core business objectives for our Operations teams. The position requires working with internal stakeholders to design, plan, implement, and execute training programs that accelerate business growth and ensure operational excellence.
Key job responsibilities
- Lead and develop a team of Learning Managers and Coordinators across multiple sites
- Drive the development and implementation of standardized learning & development strategies
- Maintain safety and compliance training, ensuring targeted safety metrics are achieved or exceeded
- Analyze learning-specific KPIs to drive compliance and improvement
- Collaborate with cross-functional teams (WH...

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