Registrar Operations Coordinator

Registrar Operations Coordinator

Location: Worcester

Department: Registrar

Division: Worcester Polytechnic Institute - WPI

Job Description Summary:

Provide front desk service to students, faculty, staff, and parents, advising on academic policy and procedures, handling registrations and other basic registrar functions, and directing requests as needed. Manage work-study students. Provide certifications and verifications of student records upon request. Manage transcript requests.

Job Description:

• Manage and oversee the Registrar's Office front-line services by providing excellent customer service to students, faculty, and staff, and by answering all phone calls, emails, and in-person traffic.
• Maintain and distribute accurate and up-to-date records for all students enrolled at the institution by processing student demographic updates in Workday, assisting the team with data entry and cleanup, processing legal n...