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Relationship Officer at Umba

Confidential • Kenya, Kenya, Kenya • Posted June 11, 2026

Location Kenya, Kenya
Job Type Full-Time
Category Financial Specialists
Posted June 11, 2026

Job Description

Umba combines advanced tools and techniques to optimize risk exposures in emerging markets that are currently underserved by traditional banking services.


Relationship Officer

The Relationship Officer is responsible for identifying potential clients, promoting credit products, and managing customer relationships to drive loan disbursement and ensure timely repayments. This role involves sales, client acquisition, relationship management, risk assessment, and portfolio management while maintaining compliance with company policies and regulatory requirements.

Responsibilities

Sales & Business Development:

  • Identify and acquire new clients through direct sales, referrals, and field visits.

  • Relationship Management for Proper KYC and KYB

  • Promote the company’s credit products and services, explaining features and benefits to potential customers.

  • Buil...

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