Reliability Engineer

Your role

The Engineer will provide a range of support which may include technical difficulties, working with vendors to overcome intrinsic issues, working with site operations teams to improve usage and efficiency aspects, and identifying any areas for improvement. This may include site specific improvements, region wide improvement programmes, and oversight and reporting throughout. The Engineer plays a key role during incident and follow-up, including taking part in incident calls, root cause analysis exercises, and supporting sites throughout resolution of problem tasks. The Engineer may play a consultative role in the review of high-risk changes and incident reports.

What You’ll Do

General Duties

• To assist the EMEA Reliability Manager and Technical Operations team in defining and implementing the Incident and Problem Management policy, process, and procedure, working with sites to ensure adoption, improving and optimising where app...