Remote AI-SaaS Support Engineer (LatAm)

Mercor • santiago, metropolitana de santiago, Chile • Posted May 30, 2026

Location santiago, metropolitana de santiago

Job Type Full-time

Category Informática y tecnología

Posted May 30, 2026

                Mercor is seeking a Customer Success Engineer (LatAm) to work remotely while ensuring customer satisfaction and addressing issues. You will investigate reported problems, debug web applications, and collaborate with engineering teams. This role requires a degree in Computer Science or related field, experience with modern web technologies, and familiarity with AI systems. Ideal candidates have strong communication skills and a proactive approach to problem-solving, and they should be able to work with substantial overlap with Pacific Time.
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