Remote Bilingual Customer Support Agent (Spanish/English)

MCI is hiring a Remote Bilingual Customer Service Agent in Manila, PH. This role involves supporting client programs across multiple channels. Applicants must be fluent in Spanish and English, possess strong communication skills, and have experience in customer support.

The ideal candidate will handle calls, chats, and emails with empathy while resolving issues and coordinating with internal departments. Flexibility to work various shifts, including weekends, is required.