Remote Bilingual English-French…

Callnovo • Toronto, Ontario, Canada • Posted March 20, 2026

Location Toronto, Ontario

Job Type Full-time

Category Other Teachers and Instructors

Posted March 20, 2026

Job Title: Remote Bilingual English-French Customer Service Representative – Logistics Project
Company: Callnovo Inc

Location: Remote

Work Hours:
Mountain Time 10 AM-6 PM, Monday to Saturday or Mountain time 8AM-4PM, Monday to Saturday (which converts to Morocco Time 5 PM-1 AM, Monday to Saturday or 3PM-11PM, Monday to Saturday)
Responsibilities:
Provide outstanding customer service

Answer telephone calls and handle email inquiries

Manage a workload of 65-80 calls per day, with increased volume during peak seasons (or 200 tickets per day)
Requirements:
Fluent in English and French

Experience in the logistics industry is preferred

Proven customer service experience

Strong French speaking skills

Strong learning ability

Experience with express companies is an advantage
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