Remote Claim Manager at Empire Life
Location
st. catharines, niagara region
Job Type
Full-time
Category
Other-General
Posted
June 16, 2026
Take charge of disability management as a Claim Manager with Empire Life, working remotely or in a hybrid model. Focus on impactful cases and customer resolutions while managing claims efficiently.
Empire Life is seeking a Claim Manager for its Group Operation team. This role involves applying expertise in disability management to oversee claims, ensuring timely and effective communication. With a strong focus on customer satisfaction and a structured approach, you'll play a vital part in resolving claims under defined authority limits.
Key Responsibilities:
• Investigate and evaluate eligibility for payment claims
• Manage active claim durations using best practices
• Conduct interviews with claimants and employers
• Communicate proactively with customers about claim status
• Develop and implement detailed case management plans
Requirements:
• 2+ years in disability claim management
• Knowledge of medical terminology and protocols
• Strong customer rel...
Empire Life is seeking a Claim Manager for its Group Operation team. This role involves applying expertise in disability management to oversee claims, ensuring timely and effective communication. With a strong focus on customer satisfaction and a structured approach, you'll play a vital part in resolving claims under defined authority limits.
Key Responsibilities:
• Investigate and evaluate eligibility for payment claims
• Manage active claim durations using best practices
• Conduct interviews with claimants and employers
• Communicate proactively with customers about claim status
• Develop and implement detailed case management plans
Requirements:
• 2+ years in disability claim management
• Knowledge of medical terminology and protocols
• Strong customer rel...