Remote Client Services Specialist
Location
Ottawa, Ontario
Job Type
full time
Category
Information and Record Clerks
Posted
March 22, 2026
Are you someone who thrives on building relationships and solving problems? Do you enjoy helping others and making a real impact in their day?
Join our remote team as a Client Services Specialist, where you'll be the friendly face (and voice) behind the support we provide to our valued clients.
What You'll Be Doing:
- Responding to client inquiries via phone, email, and chat
- Supporting clients with policy updates, account questions, and service needs
- Working closely with other team members to ensure a seamless client experience
- Keeping records accurate and up to date
What You Bring:
- A warm, people-first attitude
- Strong communication and problem-solving skills
- Ability to stay organized while multitasking remotely
- Customer service or administrative experience is a plus, but not re...