Remote Content Accessibility Specialist

Insight Global • Burlington, MA, United States • Posted June 22, 2026

Location Burlington, MA
Job Type Full-time
Category other-general
Posted June 22, 2026
Job Description
You will be a hands-on practitioner responsible for auditing, remediating, and validating existing documentation and video training to meet accessibility standards. You will use MacCap Flare and Capture, collaborating closely with a Documentation and Training manager and the broader UILS (User Information and Learning Solutions) team to systematically bring content into compliance.

What You’ll Do

Accessibility Remediation

Audit existing product documentation for WCAG 2.1 AA compliance gaps, including heading structure, table markup, link text, and UI element references
Remediate all WCAG 2.1 criteria as needed for online, video, and other formatted documentation in close collaboration with documentation managers
Document progress and flag issues requiring SME input or escalation

Collaboration & Quality

Partner with the Documentation and Training manager for your assigned product line to prioritize high-impact content...

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