Remote Customer Success Lead - Concierge-Level, High-Impact

town web design • , , philippines, , , philippines, Philippines • Posted June 07, 2026

Location , , philippines, , , philippines
Job Type Full-time
Category Human Resources
Posted June 07, 2026

Town Web Design is looking for a Customer Support Manager to oversee their Customer Success team remotely in the Philippines. You'll lead support operations, ensuring high-quality service delivery and effective team management.

With 5-10 years of experience in customer support and team leadership, you'll shape the support structure to drive growth. Familiarity with SaaS and tools like Slack and ClickUp is a plus. Join us for a collaborative work environment and the opportunity to make a significant impact.

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