Remote CX Team Lead: Ownership, Impact, Growth

Motum is seeking an experienced CX Team Lead to oversee customer experience operations for a portfolio of consumer brands. This role is fully remote and requires leadership in managing performance, coaching agents, and ensuring high standards.

The ideal candidate has over 4 years in customer experience or account management, with a strong ability to manage multiple stakeholders. They will thrive in a high-accountability, fast-moving environment.