Remote Email Support Engineer II - Mentoring & Escalations

Twilio • bogotá, bogotá, d.c., Colombia • Posted June 01, 2026

Location bogotá, bogotá, d.c.
Job Type Full-time
Category Other-General
Posted June 01, 2026
Twilio is seeking a Technical Support Expert 2 to join their remote team. This role involves providing excellent technical support for the Email platform, requiring 3–4 years of experience in customer support/technical roles. The ideal candidate will have strong communication skills and the ability to address complex issues while ensuring customer satisfaction. Twilio values diverse experiences and promotes a culture of connection and global inclusion, making this a rewarding opportunity. #J-18808-Ljbffr

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