Remote Field Service Engineer (L2) at NTT Ltd

Confidential • Kenya, Kenya, Kenya • Posted June 12, 2026

Location Kenya, Kenya

Job Type Full-Time

Category Engineers

Posted June 12, 2026

Job Description
NTT Ltd. is a leading, global technology services company. In a constantly evolving world, technology doesn’t stand still. And nor do we. Every wave of change is an opportunity to transform your business today, so you can reshape the outcomes of tomorrow. As a global technology services provider, we help our people, clients, and communities do great things with technology to enable a more secure and connected future.

Remote Field Service Engineer (L2)
Key Responsibilities:
Performs defined tasks and proactively supports the service desk by receiving calls and managing incidents, problems, requests, and events as needed

Maintains the support process and ensures that requests for support are handled according to procedures.

Uses service assurance software and tools to investigate and diagnose problems, collects performance statistics and creates reports, working with users, other...
            

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