Remote - Implementation Manager
Location
New York, NY
Job Type
Full-time
Category
other-general
Posted
June 06, 2026
Job Description
About Tie
At Tie, we help brands maximize the impact of their marketing by powering cross-device identity resolution and conversion tracking. Our platform enables marketers to unlock new revenue streams, reduce wasted ad spend, and future-proof their customer engagement strategies. We’re a fast-growing SaaS company backed by a team passionate about driving customer success and innovation in data-driven marketing.
The Role
We are seeking an Implementation Manager who brings the warmth and relationship instincts of a CSM together with the hands-on technical chops of a tracking specialist. You’ll own new customer onboarding end-to-end — guiding clients through the implementation of Tie’s tracking pixels, tags, and integrations while making them feel supported and confident every step of the way. This is a mid-level role built for someone who genuinely enjoys customer interaction, stays calm under pressure, and can translate technical complexity into plain...
About Tie
At Tie, we help brands maximize the impact of their marketing by powering cross-device identity resolution and conversion tracking. Our platform enables marketers to unlock new revenue streams, reduce wasted ad spend, and future-proof their customer engagement strategies. We’re a fast-growing SaaS company backed by a team passionate about driving customer success and innovation in data-driven marketing.
The Role
We are seeking an Implementation Manager who brings the warmth and relationship instincts of a CSM together with the hands-on technical chops of a tracking specialist. You’ll own new customer onboarding end-to-end — guiding clients through the implementation of Tie’s tracking pixels, tags, and integrations while making them feel supported and confident every step of the way. This is a mid-level role built for someone who genuinely enjoys customer interaction, stays calm under pressure, and can translate technical complexity into plain...