Remote Incident Coordinator, Service Desk & Dispatch
Location
estado de méxico, estado de méxico
Job Type
Full-time
Category
Other-General
Posted
June 04, 2026
A leading SaaS Platform provider based in Mexico is seeking a Service Desk Incident Coordinator to manage incoming service incidents and support cases.
The role involves triaging, prioritizing assignments, and ensuring smooth operational flow within the company.
Candidates should have a Bachelor's degree, strong organizational and communication skills, and familiarity with ITSM platforms.
This position offers remote work flexibility and opportunities for professional growth within a high-impact environment.
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