Remote IT Help Agent (Level 1) – Evening Shifts

Lago is seeking a Technical Support Agent (Level 1 IT Support) to assist internal users with basic technical issues related to access, devices, and accounts. This fully remote role requires strong communication skills and prior experience in customer or IT support. Responsibilities include troubleshooting user issues, managing support requests via Slack, and documenting resolutions. The position offers a monthly salary of up to $1,500 USD, with rotating shifts to accommodate Finland hours.
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