Remote Luxury E-Commerce Customer Concierge

A leading fashion brand is looking for a UK-based Online Customer Service Agent to enhance customer engagement through exceptional support. This role requires 1-3 years of experience in Retail and E-Commerce customer service, ideally with a premium fashion brand. Key responsibilities include providing support through various channels, driving conversion, and managing online returns. Candidates should possess strong organisational and communication skills and a passion for fashion. This position is remote, with occasional training at the HQ in London.
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