Remote SaaS Client Support Specialist (EST)

A leading advertising intelligence company is seeking a Client Support Specialist to provide exceptional service to North American clients. This remote role, based in Pakistan, requires strong communication skills and technical acumen to troubleshoot issues and ensure timely resolutions. With a commitment to customer satisfaction and efficiency, you will collaborate with internal teams and maintain customer documentation. The ideal candidate has over 3 years of experience in customer support, preferably in a SaaS environment, and can work Eastern Standard Time hours.