Remote SaaS Support Engineer (LatAm)

Mercor • ciudad de méxico, ciudad de méxico, Mexico • Posted May 29, 2026

Location ciudad de méxico, ciudad de méxico
Job Type Full-time
Category Soporte técnico y administración
Posted May 29, 2026

Mercor is seeking a Customer Success Engineer to support our talent pool primarily in LatAm. This role involves responding to support requests, investigating issues with web applications, and building helpful documentation.

The ideal candidate will have experience in SaaS-based products, debugging skills, and a solid technical background, supported by a degree in Computer Science or comparable experience. This position is remote with compensation ranging from $40,000 to $50,000.

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