Remote SaaS Support Specialist

A customer support company is seeking a Customer Support Associate to provide high quality support for a complex software platform used in residential communities. The role is remote and requires excellent communication skills, strong customer service orientation, and the capacity to learn a large and evolving software platform. Duties include handling email and phone support, assisting users with issues, and documenting cases. Ideal candidates will have at least 1-3 years of customer service experience.
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