Remote SaaS Tech Support Specialist

A technology services provider is seeking a Tech Support Specialist to provide effective technical assistance remotely. Responsibilities include troubleshooting technical issues, responding to customer inquiries, and collaborating with cross-functional teams. Ideal candidates will have 1–2 years of experience in technical support and be familiar with ticketing systems like Zendesk and Jira. This role offers a flexible work environment catering to U.S. client business hours.
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