Remote Support

Jio • Navi Mumbai, Maharashtra, India • Posted June 05, 2026

Location Navi Mumbai, Maharashtra

Job Type Full time

Category Information and Record Clerks

Posted June 05, 2026

Job Accountabilities 
             First level support to end users based on Knowledge base available
             Provide desktop and Laptop support.
             Basic installation and uninstallation of all desktop applications
             Handling ITSM Tool and allocating the tickets to the right resolver group
             Providing Support for MAC & Windows OS related calls
             Providing Support for Mobile Device (Android & IOS)
             Installation of Business-related software
             Ensuring Software Compliance in all the End User Devices
             Working in Shifts for 24X7 support
 
Skills Required (Knowledge and Skills)
             Excellent Communication Skills
             Laptop & Desktop Hardware
             Windows Operating System Knowledge
             MAC Operating System Knowledge
             Software applicat...
            

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