Remote Technical support - France

Your mission

Before we dive in: this position is offered and contracted directly by Sunvast. Sungrow is supporting our partner in this recruitment process, as the role will provide technical support to Sungrow’s customers across Europe.

For more information and to apply directly with Sunvast, please visit:https://www.linkedin.com/jobs/view/4429916146/

Qualifications

• Customer service and customer support skills, with the ability to handle a wide range of requests with empathy and professionalism.
• Excellent communication skills, including strong phone etiquette, fluency in French (spoken and written), and the ability to explain technical topics in a clear and educational way.
• Strong interest in energy storage systems (BESS), electricity, or renewable energy; previous experience in an industrial or technical environment is a plus...