Remote Technical Support Team Lead - Coaching & Performance

Resolv Global • región centro, jalisco, Mexico • Posted June 19, 2026

Location región centro, jalisco
Job Type Full-time
Category Servicio de atención al cliente
Posted June 19, 2026

Resolv Global is looking for an experienced Technical Support Team Lead to manage a remote team of Tier 1 Technical Support Agents serving customers across North America. This role emphasizes leading, coaching, and supporting the team while monitoring performance and customer satisfaction.

The ideal candidate will have a strong technical background, proven experience in team management, and the ability to effectively communicate in English. This independent contractor position offers a pay of USD $6.50 per hour, with weekly payments and a fully remote work environment.

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