Remote Tier-1 Product Support Specialist

Ottimate • estado de méxico, estado de méxico, Mexico • Posted June 09, 2026

Location estado de méxico, estado de méxico
Job Type Full-time
Category Other-General
Posted June 09, 2026
Ottimate is seeking a Product Support Specialist to join their team remotely. The role involves providing Level 1 customer support, addressing inquiries, and ensuring customer satisfaction. Ideal candidates should have an advanced level of English and experience in customer-facing support roles, utilizing ticketing systems like Jira. The position offers opportunities for collaboration and skill enhancement, ensuring a supportive environment for career growth.
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