Renewals Associate

Job Title: Renewals Associate

Time - Night Shift & Day Shift

Location: Remote

Experience Level: 0–1 years

Reports To: Assistant Manager - Renewal Sales

About Talentgum-

TalentGum is a fast-growing ed-tech company committed to revolutionizing extracurricularlearning for children aged 5 to 14. With a global footprint, we offer live online programs in music, dance, public speaking, and more—designed to make high-quality learning engaging and accessible across international markets.

Role overview:

The Renewals Associate will be responsible for managing customer renewals, driving retention, and ensuring a seamless post-sales experience. The role involves proactive customer engagement through calls and follow-ups, supporting renewals and upgrades, and building strong, long-term client relationships. This position is target-driven and requires a bala...