Renewals Specialist

Join our Global Sales Operations team at Nexthink the leader in Digital Employee Experience. Based from our Dubai office this unique opportunity involves managing and facilitating the renewal process for contracts and subscriptions between Nexthink and its Partners and clients Your primary focus will be on retaining and increasing subscription revenue in existing customer accounts.

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Key Responsibilities

• Contract Renewals: Collaborate with clients to understand their needs negotiate contract renewal terms and maximize renewal rates. Drive relevant activities to ensure timely and accurate completion of all necessary paperwork including Quotes and Order processing. Establish a framework and process to track manage and maximize renewal contracts.
• Client Communication: Maintain regular communication with clients throughout the renewal process including contacting and follow-up with customers and partners to ensure a s...