Representative - Customer Service

Job Description As a Representative - Customer Service, you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution. You will resolve mostly routine and some non-routine, more complex problems and communicates solution or requested information to the customer. You will analyze a customer's service needs and refer to other service or technical departments for follow up as needed. Responsibilities Order Processing - commerical invoice & packing list creation, including system GI Handling local transportation and arranging international shipments for both import and export Some knowledge on incoterms Qualifications: High School/Diploma/Degree or Equivalent 2-4 years of relevant experience Solid interpersonal skills that allow one to work effectively in a diverse working environment Able to effectively communicate both verbally and in writing Able to work well under pressure Strong attention to detail Ability to multi-tasks Able to d...