Research Operations Specialist

DigiPlus Interactive Corp. pioneered digital entertainment in the Philippines. It introduced leading platforms BingoPlus and ArenaPlus, widely known for their engaging experiences in interactive gaming and sports entertainment. DigiPlus also operates PeryaGame and GameZone, with more to come.

Main Duties and Responsibilities:

• User Panel Management - Develop, expand, and continuously maintain a proprietary user panel database to ensure a steady pool of high-quality, reliable participants. Monitor panel health by tracking engagement, activity levels, and data accuracy, and implement strategies to improve retention, responsiveness, and overall participant experience.
• Process Standardization - Design, document, and optimize end-to-end operational workflows covering user recruitment, onboarding, communication protocols, and incentive distribution. Ensure all processes are scalable, efficient, and aligned with best practices, while maintaining consiste...