Reseller Operations - Manager

Overview

We are a fintech company that provides payment services to high‑risk merchants, including iGaming, Forex, and Crypto trading. Our business operates on a reseller model where authorized resellers act as an extension of the company to assist customers in making transactions through our payment wallet platform.

Role Purpose

As the team leader, you will take complete ownership of reseller operations. This role requires end‑to‑end oversight of reseller onboarding, support, training, and enabling them to conduct business effectively. It goes beyond people management and demands strong process ownership, cross‑functional coordination, and the ability to build a scalable operational framework that supports a growing reseller network.

Key Responsibilities

• Lead and manage the reseller operations team, ensuring high performance, accountability, and continuous development.
• Oversee daily operations including onboarding, su...