Reservation Agent
Location
Jordan, Jordan
Job Type
Full-time
Category
other-general
Posted
May 02, 2026
**Reservation Supervisor**
Assist with managing the guest reservation’s function including but not limited to advanced room reservations and group coordination service to ensure prompt service, productivity, and maximize hotel profitability. Serve as Reservations Manager in his/her absence.
**A little taste of your day-to-day**
Every day is different, but you’ll mostly be:
+ Interact with outside contacts:
+ Guests, visitors – to ensure their total satisfaction
+ Other contacts as needed (Other hotels, travel and tour representatives, professional organizations, community groups)
+ Promote teamwork and quality service through daily communication and coordination with other departments. Monitor group reservation activity daily and communicate status with sales department. Follow up on tentative sales bookings with respective sales staff to update status. Communicate fluctuations in room occupancy to operations so that appropriate staffing ...
Assist with managing the guest reservation’s function including but not limited to advanced room reservations and group coordination service to ensure prompt service, productivity, and maximize hotel profitability. Serve as Reservations Manager in his/her absence.
**A little taste of your day-to-day**
Every day is different, but you’ll mostly be:
+ Interact with outside contacts:
+ Guests, visitors – to ensure their total satisfaction
+ Other contacts as needed (Other hotels, travel and tour representatives, professional organizations, community groups)
+ Promote teamwork and quality service through daily communication and coordination with other departments. Monitor group reservation activity daily and communicate status with sales department. Follow up on tentative sales bookings with respective sales staff to update status. Communicate fluctuations in room occupancy to operations so that appropriate staffing ...