Reservation Executive

Accor • Viman Nagar, Maharashtra, India • Posted May 27, 2026

Location Viman Nagar, Maharashtra

Job Type Full-Time

Category Information and Record Clerks

Posted May 27, 2026

Job Description
We are seeking a highly organized and customer-focused Reservations Executive to join our team. As a key member of our reservations department, you will be responsible for managing hotel bookings, providing exceptional customer service, and maximizing occupancy rates.
Process individual and group reservations accurately and efficiently using hotel reservation systems
Build and maintain strong relationships with clients, travel agents, and internal departments
Provide outstanding customer service through various communication channels (phone, email, and in-person)
Implement effective selling strategies to optimize occupancy rates and revenue
Generate and distribute rooming lists, confirmations, and other reservation-related documents
Collaborate with other departments to ensure seamless guest experiences
Monitor and manage reservation releases, cancellations, and modifications
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