Reservation Officer

Anantara • Ko Pha-ngan District, Surat Thani, Thailand • Posted June 12, 2026

Location Ko Pha-ngan District, Surat Thani

Job Type Full-time

Category Information and Record Clerks

Posted June 12, 2026

Job Description
KEY DUTIES AND RESPONSIBILITIES
Please note that this is not an exhaustive list of everything that needs to be done. Anantara employees always find new ways to look after the business, their guests, and their colleagues. Within this, the key responsibilities for this position are:
Assist in the effective operation of the Reservations department, to meet the business goals of the hotel. 
Adhere to all Standard Operating Procedures. 
Take personal responsibility for driving upselling, achieving set revenue targets by months.
Be fully aware at all times of the Selling Strategy, rates, packages, groups and booking status of the hotel.
Process and respond within 24 hours to all reservation requests and inquiries according to company standards.
Handle daily trace/follow up reports according to departmental requirements.
Check expected arrivals 1, 3 and 7 days prior according to SOP and ...
            

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