Reservations Agent
Location
Dubai, Dubai
Job Type
full-time
Category
Information and Record Clerks
Posted
July 21, 2026
Job Description
- Have a thorough knowledge of the entire hotel services and facilities
- Answer inquiries of room rates, outlets and room locations.
- To be totally familiar with all aspects of the reservation systems
- Handle all reservation requests using good listening and communication skills to secure
- information necessary to complete a reservation
- Post advance deposits and keep accurate records of deposits.
- Process rooming lists and group blocks and indicate special requests and billing procedures
- File and process reservations correspondence, make certain all files are current and in order.
- Have knowledge of Front desk, Sales and Accounts departments and how they relate to the
- Reservations department.
- Abide by the hotels policies and procedures
- Be familiar with changes in the rates and group enquiries
- Complete daily shift task list and aid others
- To be aware of invent...