Reservations Agent
Location
Killarney, Kerry
Job Type
Full time
Category
Information and Record Clerks
Posted
June 20, 2026
Overview:
As a Reservations Agent at The Killarney Park Hotel, you will be responsible for managing guest reservations, ensuring smooth booking processes, and providing guests with excellent service from the moment they make contact. This role involves high attention to detail, efficient communication, and the ability to offer personalized assistance to meet guest needs and preferences.
About The Role
Key Responsibilities:
- Handle incoming reservation inquiries by phone, email, and online channels, responding promptly and professionally to provide an exceptional booking experience.
- Process bookings, modifications, and cancellations accurately in the hotel's reservations system, ensuring all details are recorded correctly and confirming details with guests as needed.
- Offer information about room rates, availability, packages, and special promotions to maximize booking opportuni...