Reservations Associate

The Indian Hotels Company Limited • Gurugram, Haryana, India • Posted June 14, 2026

Location Gurugram, Haryana
Job Type Full-time
Category Business Operations Specialists
Posted June 14, 2026

Job Responsibilities


  • Create and maintain allotments
  • Record and analyse guest questionnaires on a monthly basis
  • Ensure accuracy of guest history and client profiles in Data Base
  • Track market codes
  • Load and maintain rates in reservation system
  • Maintain rate in Website
  • Collate, maintain and distribute relevant information and data obtained from both existing sources (consultants, economic forecasters) and external sources
  • Manage GDS close out/opening-up dates, if applicable
  • Ensure all Groups are contracted
  • Conduct market research and analysis
  • Report on competitor activity
  • Participate in preparation of strategic plans for the hotel
  • Access and assess sales and marketing data
  • Prepares and administers detailed induction program for new staff
  • Assists in maintaining a comprehensive, current and guest focused s...
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