Reservations Lead B2B & Allocation

Fuzu • Nairobi, Nairobi County, Kenya • Posted June 10, 2026

Location Nairobi, Nairobi County

Job Type full_time

Category Information and Record Clerks

Posted June 10, 2026

 
  Job Summary 
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  Requirements 
 
 Bachelors degree or Diploma in Hospitality
 
 Proven track record in Reservations with a minimum of 6 years of relevant experience
 
 Exceptional communication skills
 
 Charismatic and approachable personality
 
 Strong organizational and time management skills
 
  Responsibilities 
 Contract room allocations and Tour Series for DMCs according to length of stay, number of properties used and availability
 
 Manage our room inventory, release periods and terms and conditions for allocations and block bookings
 
 Ensure the team processes all reservations requests, changes and cancellations according to established policies and procedures
 
 Ensuring that maximum occupancies and revenues are achieved through upselling/cross s...

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