Resource & Engagement Coordinator - 12 Month FTC

Overview of the role

Phoenix enables digital transformation in the workplace, empowering UK organisations to innovate and transform with cloud and hybrid infrastructures, data, AI, security, and collaboration tools.

We are now very excited to grow that team further by hiring a new Resource & Engagement Coordinator on a 12 month fixed term contract to oversee the day-to-day running of one of our consultancy teams.

What will you be doing?

• Checking and releasing services orders and tracking Volume Service Agreements and proactive days as part of support contracts.
• Be the first point of contact for enquiries from Technical Consultants, Sales Teams and customers.
• Management of the team diary to include scheduling holidays, calls, meetings and confirming project bookings with customers.
• Assigning the appropriate level of resource to scoping calls, meetings and customer projects.
• Liaising with Sales Teams ...