Resource Manager

As a Resource Manager within our Global Services Operations team, you will play a critical role in enabling the successful delivery of professional services by optimizing resource capacity and aligning talent with project demands.
Working closely with delivery leaders, project managers, and senior resource managers, you will ensure our teams have the right skills available at the right time to exceed customer expectations and drive operational excellence.
What you will do:
- Develop a thorough understanding of Professional Services offerings, departmental policies, and operational processes to effectively support resource management activities.
- Build and maintain strong partnerships with Professional Services delivery leadership and team members to ensure alignment on resource planning and project execution.
- Monitor the service opportunity pipeline to anticipate upcoming projects, resource requirements, and capacity constraints.
- Collaborate with interna...