Restaurant General Manager (Rgm)- Quick Service Restaurant
Location
cape town, western cape
Job Type
Full-time
Category
Management & Leadership, Hospitality & Leisure
Posted
June 23, 2026
Overview
Main purpose of the Restaurant General Manager (RGM) position: Manage a quick service restaurant in accordance with the company policies and procedures through team management to ensure operational excellence.
Key Performance Areas
- Achieve set standards within the restaurant by ensuring that all employees are focused on exceeding customer expectations for Cleanliness, Hospitality, Accuracy, Maintenance, Product and Speed of Service (CHAMPS).
- Manage Restaurant shifts in accordance with Company Policies and Procedures including directing the activities of employees in maximising sales, operating efficiency, and profitability.
- Forecast and schedule labour.
- Implementation of controls and procedures to protect the safety and security of employees, customers, property, and company funds.
- Manage stock and cost controls and maximise sales and profitability.
- Achieve Business Scorecard Targets and ...