Restaurant Guest Service Officer
Location
manila, metro manila
Job Type
Full-time
Category
Human Resources
Posted
June 19, 2026
This job posting is for a RESTAURANT GUEST SERVICE OFFICER at a high-end Vietnamese casual dining restaurant. The role focuses on blending authentic Vietnamese culture with 5-star hospitality standards.
Core Responsibilities
- Guest Relations: Act as the first point of contact, greeting and seating guests with the poise of a luxury concierge.
- Service Excellence: Efficiently manage table service while maintaining a clean and organized dining environment.
- Menu Expertise: Provide detailed descriptions and pairings for traditional Vietnamese items (e.g., Pho, Banh Mi, and specialty cocktails).
- Conflict Resolution: Handle guest inquiries and feedback using professional front-desk diplomacy.
Job Requirements
Professionalism: A polished, sophisticated appearance and a welcoming, hospitality-first mindset.
Communication: Fluent and articulate, with the...