RESTAURANT MANAGER

Operations Management & Service Excellence - Manage daily outlet operations, ensuring efficient table turnover, excellent service quality and customer engagement. - Implement and enforce SOP's for table/ room setup, cleanliness. F&B service and equipment maintenance. - Monitor guest satisfaction, address customer feedback and continuously improve service delivery. Revenue Growth & Customer Retention - Implement strategies to drive repeat business and customer loyalty. - Work with the marketing team to create targeted promotions. VIP programs and dining packages for returning customers. - Identify high-value customers, corporate clients and event organizers to build long-term relationships. - Optimize room occupancy and maximize revenue through pricing strategies, happy hour promotions and spselling of F&B services. Team Leadership & Staff Development - Recruit, train and manage a high-performing service team. - Conduct regular staff evaluations, ensuring continuous improvement and high...